The media has become an integral part in the
lives of many. Various mediums
provide consumers with entertainment and information, but they also have the
ability to expose people to products. Simply exposing people to products is not enough to make businesses thrive; other tactics are needed to convince people to become active consumers.
The
awareness of a consumer lies in the hands of advertising
Advertising is a communication tactic that informs people of
products. There is a lot of work
that goes into this process because people have different wants and needs and
are also persuaded in different ways.
Advertisers take full advantage of the media to show products because it
is a space that reaches a large mass.
What some have come to realize is that informing people of a product
will not be enough to persuade them to consume that product. As a result, companies have exerted
tons of effort into altering the way in which products are shown in hopes of
leading to more purchasing behaviors.
Choosing
a chip flavor persuaded millions

The role of media in persuasion is absolutely applicable to today’s
digital media. The perfect example
is Lay’s “Do Us a Flavor” campaign. In hopes of filling shelves with a
new and exciting flavor as well as improving the brand, Lay’s put power in the
hands of the consumers. The first
opportunity was for people to submit ideas for a new flavor. After sorting through 3.8 million
submissions, Lay’s narrowed the ideas to three: Chicken & Waffles,
Sriracha, and Cheesy Bread.
As noted in Converging Media: A New Introduction to Mass Communication,
marketers are often have the misconception that simply telling people about a
product is enough to make them buy it. Simply hearing about new chip flavors is
not very interesting, but when it’s up to the people to decide, the process
becomes more exciting. Lay’s
raised the level of persuasion by encouraging people to use Facebook and their
cell phones to vote for the flavor of their choice and they also featured the
celebrities, Eva Longoria and Michael Symon.
Why is this so clever? How
can consumers vote for the taste of a chip that they have never had? Not only did the public receive
information pertaining to the efforts of Lay’s to introduce a new flavor, they
were also given an opportunity to participate. Digital media, specifically online, presented millions with
a quick and easy way to become a part of an intriguing campaign.
The
direct effects model may be more credible than people assume
The efforts of Lay’s prove the credibility of the direct effects
model. This model states that
media can directly affect the audience. This model has
become increasingly important as millions take hours out of their day to surf
the web and utilize phone applications.
Now people have tons of information at their fingertips and can use this
information to make informative decisions. For example, the media has played such a large role in political
campaigns. According to a PEW study, about 13% of adults made donations to the
candidates. To show their support,
50% of those adults made a contribution online or via email, and 10% used text
messaging. These contributions are
investments in the campaigns for the various candidates. People have been persuaded through the
media and in turn have made contributions by utilizing the media. Political campaigning is only one of many examples. The media has been used by advertisers to promote products that pertain to sex, health, appearance and much more. The opportunities for companies are endless when finding ways to use the media as a tool of persuasion.
The
role of media in persuasion is vital
Regardless of what many say, the media
possesses plenty of power not only to inform, but also to persuade consumers to
purchase products. Media is everywhere. The challenge is that people significantly vary in their
purchasing behaviors. Framing
messages that will lead to consumption is a problem that advertisers must
continue to face. Media does hold
the power to persuade, but various tactics are needed to reach the most
favorable outcome.